02
Mar
2015
CUSTOMER EXPERIENCE: A SHORT GUIDE TO NOT GET CONFUSED
WHAT IS CUSTOMER EXPERIENCE? WHAT DOES THE CUSTOMER JOURNEY HAS TO DO WITH TOUCHPOINTS?
24
Oct
2014
IT’S FRIDAY: HOW MUCH TIME DO YOU ACTUALLY HAVE DEDICATED TO YOUR CUSTOMERS THIS WEEK?
TIME AT WORK, BETWEEN COMPANY – ORIENTED AND CUSTOMER- ORIENTED APPROACHES.
