02 Mar 2015

CUSTOMER EXPERIENCE: A SHORT GUIDE TO NOT GET CONFUSED

WHAT IS CUSTOMER EXPERIENCE? WHAT DOES THE CUSTOMER JOURNEY HAS TO DO WITH TOUCHPOINTS?

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24 Oct 2014

IT’S FRIDAY: HOW MUCH TIME DO YOU ACTUALLY HAVE DEDICATED TO YOUR CUSTOMERS THIS WEEK?

TIME AT WORK, BETWEEN COMPANY – ORIENTED AND CUSTOMER- ORIENTED APPROACHES.

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