• Home
  • About Us
  • PRAXIS MANAGEMENT
News & Customer Experience
  • Outside In Telligence
    • 11 Apr 2016

      SUGGESTIBLE PEOPLE WANTED

      21 Dec 2015

      SENTENCES THAT KILL THE CUSTOMER EXPERIENCE

      02 Nov 2015

      2016 BUDGET: THE AGE OF THE MARKETING IS OVER. WE ARE IN THE AGE OF THE CUSTOMER

  • CX and the City
    • 01 Apr 2015

      ELENA RIVA AND THE PERFUME OF A SPECIAL HOLIDAY

      12 Dec 2014

      GIAN LUCA ROSSI AND THE ADRIANO THAT DOESN’T DISSAPOINT YOUR EXPECTATIONS

      20 Nov 2014

      CX AND THE CITY

  • Touchpoint Mapping
    • 01 Dec 2015

      THE IMPORTANCE OF A CUSTOMER TOUCHPOINT MAP

      15 Sep 2015

      TOUCHPOINT & FASHION RETAIL

      17 Aug 2015

      TOUCHPOINT & FOOD SERVICE INDUSTRY

  • Restaurant Experience
    • 20 Sep 2017

      WAITING FOR STARBUCKS: THE FIRST ITALIAN STUDY OF FAST CASUAL

      16 Nov 2015

      STURBUCKS AND THE FRAPUCCINO THAT CREATES ANGER MANAGEMENT ISSUES

      19 Oct 2015

      RESTAURANT EXPERIENCE STRATEGY FOR HAPPY AND LOYAL CUSTOMERS

  • Workshops
    • 22 Apr 2015

      THE SEMINAR OUTSIDE IN TELLIGENCE AT THE FASHION CONSORTIUM OF VERONA

      21 Nov 2014

      #OUTSIDEINTELLIGENCE AND THE AGE OF THE CUSTOMER

  • Outside In Telligence
  • CX and the City
  • Touchpoint Mapping
  • Restaurant Experience
  • Workshops
  • 19 Jun 2018 IF YOUR COMPANY WAS A PERSON
  • 20 Sep 2017 WAITING FOR STARBUCKS: THE FIRST ITALIAN STUDY OF FAST CASUAL
  • 11 Apr 2016 SUGGESTIBLE PEOPLE WANTED
  • 21 Dec 2015 SENTENCES THAT KILL THE CUSTOMER EXPERIENCE
  • 01 Dec 2015 THE IMPORTANCE OF A CUSTOMER TOUCHPOINT MAP
  • 16 Nov 2015 STURBUCKS AND THE FRAPUCCINO THAT CREATES ANGER MANAGEMENT ISSUES
  • 02 Nov 2015 2016 BUDGET: THE AGE OF THE MARKETING IS OVER. WE ARE IN THE AGE OF THE CUSTOMER
  • 19 Oct 2015 RESTAURANT EXPERIENCE STRATEGY FOR HAPPY AND LOYAL CUSTOMERS
All posts tagged

franchise

01 Sep 2015

CUSTOMER EXPERIENCE: WEAKNESS (OR STRENGHT…!?) OF A FRANCHISE

SECRETS OF SUCCESSFULL FRANCHISES.

Italian Customer Intelligence 0

COLUMNS

  • Brand Identity and cx
    01
  • CX and the City
    03
  • CX Strategy
    01
  • Featured
    04
  • Italian Fast Casual
    03
  • Outside In Telligence
    14
  • Restaurant Experience
    07
  • Retail & Customer Experience
    06
  • Touchpoint Mapping
    06
  • Workshops
    02
Copyright ©, All Rights Reserved.
SHARE

CUSTOMER EXPERIENCE: WEAKNESS (OR STRENGHT…!?) OF A FRANCHISE