11 Apr 2016

SUGGESTIBLE PEOPLE WANTED

THE NEUROTEST FOR CUSTOMER EXPERIENCE’S PROTAGONISTS.

0
21 Dec 2015

SENTENCES THAT KILL THE CUSTOMER EXPERIENCE

SOME WORDS OF WINSDOM UNCOSCIOUSLY AGAINST THE CUSTOMER EXPERIENCE.

0
01 Oct 2015

THE CUSTOMER EXPERIENCE IS A JOURNEY, NOT A DESTINATION

THE SUCCESSFULL JOURNEY OF THE CUSTOMER EXPERIENCE ACCORDING TO ANNETTE FRANZ.

0
24 Jul 2015

WHAT TRULY CHARACTERIZES AN EXPERIENCE?

Customer Experience as discovery of one’s need and desire.

0
28 May 2015

#ITALIANFASTCASUAL

ITALY STARTS TALKING ABOUT FAST CASUAL, THE SEGMENT OF RESTAURANT INDUSTRY THAT IN THE LAST 15 YEARS HAS BEEN BEATING ALL OTHER SEGMENTS IN THE ANGLOSAXON WORLD, FROM FAST FOOD TO FINE DINING.

0
12 May 2015

IF YOU MAKE ME WAIT, I GO TO ANOTHER PLACE

QUEUES AT THE CASHIER MAKE THE CUSTOMER EXPERIENCE IN THE POINT OF SALE UNSATISFACTORY

0
20 Mar 2015

PISACCO AND THE PERFECT RECEPTION

THE CONTEMPORARY BISTROT THAT OFFERS A SUPERIOR CUSTOMER EXPERIENCE.

0
19 Feb 2015

CUSTOMER EXPERIENCE: EASY OR DIFFICULT?

WHEN IS IT DIFFICULT TO DO BUSINESS WITH YOU?

0
29 Dec 2014

BUY… BYE! BYE!

IN THE AGE OF THE CUSTOMER IT’S IMPORTANT TO NOT CONFUSE THE MEANING OF CUSTOMER EXPERIENCE WITH THE MEANING OF SHOPPING EXPERIENCE.

0