02
Nov
2015
2016 BUDGET: THE AGE OF THE MARKETING IS OVER. WE ARE IN THE AGE OF THE CUSTOMER
SUGGESTIONS FOR 2016 BUDGET.
24
Oct
2014
IT’S FRIDAY: HOW MUCH TIME DO YOU ACTUALLY HAVE DEDICATED TO YOUR CUSTOMERS THIS WEEK?
TIME AT WORK, BETWEEN COMPANY – ORIENTED AND CUSTOMER- ORIENTED APPROACHES.
09
Sep
2014
ITALIANS ARE THE MOST UNSATISFIED CUSTOMERS IN EUROPE
ACCORDING TO A RECENT RESEARCH OF FORRESTER, ITALIAN CLIENTS ARE NOT SATISFIED. THEIR CUSTOMER EXPERIENCE SPEAKS CLEARLY.
